Contact Us

If you're concerning your order status, please visit 17track to track it online.

Any other questions, please kindly include your order number and your questions via email or fill out the form below. All requests are processed in the order they are received. Please do not send multiple emails as this could delay our response time. 

Our office hours are 9 am-5 pm EST - we respond to most emails within a business day, but if you don't get a response from us, please check your spam bin!

In the meantime, you might find the answer to your question on our FAQ Help Center.

Is your question not on one of our information pages or is something not entirely clear? Send an email to service@swellchic.com. Please offer your name, contact phone number and the city you live. Please share product photos if you ask for after sales service.

Be patient my friend, we are doing our best to get back to you as fast as possible! Please do not send multiple emails as this could delay our response time.

Customer Service - Hours of operation:
Monday through Friday 9:00 AM to 5:00 PM
Saturday 10:00 AM to 6:00 PM
Sunday Closed.

If you have any questions, please contact us: service@swellchic.com.

(This is not a returning address)